(a) Difference between consumer forum and footfalls
Consumer forum - A place or an organisation where consumers can seek protection and help them address their problems faced regarding products and services.
Consumer footfalls - This means the number of customers/consumers who visit any given space such as a store or a mall. Thus, with increasing consumption in a country, consumer footfall increases.
(b) Inadequate information given by manufacturer with two examples
1. Labels are not factually correct
2. Labels are incomplete
3. Very often their print is blurred or too small to read