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You went to a 5 star hotel for dinner. What is provided by the 5 star hotel ‘goods’ or ‘service,’? Explain any two characteristics of Services.
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Feb 24, 2022
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Kamal
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You went to a 5 star hotel for dinner. What is provided by the 5 star hotel ‘goods’ or ‘service,’? Explain any two characteristics of Services.
class-12
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Feb 24, 2022
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Haren
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Service – because service is a deed, a performance and an effort.
Characteristics of services:
1. Intangibility
2. Simultaneity
3. Heterogeneity
4. Perishability
5. Non-Ownership
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